1. Information We Collect
Depending on how you interact with Maple Cart, information processed through the website may include:
- Name, email address, phone number, and shipping or billing information.
- Items ordered, order history, and customer service communications.
- Account details if customer accounts are offered.
- Technical data such as IP address, browser type, pages visited, and device information.
2. How Information Is Used
Personal information may be used to process orders, communicate about purchases, provide requested support, maintain website security, prevent fraudulent activity, meet legal obligations, and administer website functionality.
Marketing communications, where offered, are subject to applicable consent and opt-out requirements.
3. Transactions & Payment Information
When online payment processing is provided through a payment service, payment-related information may be handled by that provider under its own applicable terms and privacy practices. The specific processing arrangements depend on the payment methods offered at checkout.
4. Cookies & Similar Technologies
The website may use cookies or similar technologies for essential site operation, session management, shopping cart functionality, preferences, security, or measurement. Technologies and consent choices must reflect those actually deployed on the site and applicable privacy requirements.
5. Service Providers & Disclosures
Information may be shared as necessary with providers involved in website hosting, order processing, payment services, shipping, customer support, or technical operations. Information may also be disclosed where required by law or for legitimate legal and security purposes.
6. Data Security
We aim to maintain appropriate administrative and technical measures for protecting information. No online system or transmission method can be guaranteed completely secure. Customers should avoid sending card numbers or passwords through ordinary support email.
7. Information Retention
Personal information should be retained only as long as reasonably necessary for applicable operational, contractual, security, accounting, legal, or regulatory purposes. Retention periods depend on the relevant information and legal requirements.
8. Privacy Requests & Rights
Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information, or to object to certain uses. You may contact us to submit a privacy request. We may need to verify your identity before fulfilling it.
9. Children’s Privacy
Maple Cart’s general retail website is not intended to solicit personal information from children. If you believe a child has provided personal information in circumstances that require action under applicable law, please contact us.
10. Changes to This Policy
We may update this policy to reflect changes in our practices, services, or legal obligations. Material changes will be communicated where required by applicable law.